Privacy & Cookies Policy



MiCam Namibia CC (“us”, “we”, or “our”) operates the www.micamnamibia.com.na website (the “Service” or “website”)


Micam Namibia CC takes privacy and transparency very seriously. We respect your privacy and will take all reasonable measures to protect it.

This page informs you of our policies regarding the collection, use disclosure of personal data when you use our service and the choices you have associated with that data.


We use your data to provide and improve the service. By using the website, you agree to the collection and use of information in accordance with this policy. Unless other ways defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions accessible from www.micamnamibia.com.na.


Information Collection And Use


We collect several different types of information for various purposes to provide and improve our Service to you.




Types of Data Collected


Personal Data


While using our Service we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ( “Personal Data”). Personally identifiable information may include but is not limited to:

  • Email addresses

  • First name and last name

  • Date of Birth

  • Gender

  • Cell/Phone numbers

  • Address, Region, City

  • Physical/ Delivery address

  • Business Vat Number

  • Cookies and Usage Data


Usage Data


We may also collect information how the Service is accessed and used” Usage Data”. This Usage Data may include information such as your computers IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, other diagnostic data.



What we do with your information


  • to process your order, maintain guarantee records, and provide after-sales service.

  • we may pass your details to another organization to supply /deliver products or

    services you have purchased.

  • we may use the information to improve our products, special offers or other information which we think you may find interesting using email addresses which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes, contacting you via email, phone or mail. We may use the information to customize the website according to your interest.

  • we may need to pass the information we collect to other companies that work with us for administrative purposes.

  • we may use third parties to carry out certain activities such as processing and sorting data monitoring, how customers use our website and issuing emails.

  • to detect, prevent and address technical issues.

  • To our suppliers in order for them to liaise directly with you in the event of you submitting a warranty claim regarding any goods you have purchased which requires their involvement.


Links to other websites


Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy for every website you visit.

We have no control over and assume no responsibility for the content, Privacy policies or practices of any third party websites and services.


Children's Privacy


Our website/service does not address anyone under the age of 18 (children)

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.


Security of Data


We are committed to ensuring that the your information is secure. We have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online, but remember, that no method of transmission over the Internet, or method of electronic storage is 100% secure, thus we cannot guarantee absolute security.



Analytics


Google Analytic: Anonymously tracks user sessions, page views and site usage statistics to optimise user experience.



Disclosure of Data


MiCam Namibia CC may disclose your personal data in the good faith belief that such action is necessary to:


  • to comply with legal obligation

  • to protect and defend the rights or property of MiCam Namibia CC

  • to prevent or investigate possible wrongdoing in connection with the website/service

  • to protect the personal safety of users of this website/service or the public

  • to protect against legal liability


What Are My Data Security Rights


As a customer you have the right, that we delete your data from our system. If you wish to do so please kindly send us an email to below details.


You may contact us to:

  • get a copy of your collected data

  • to update your data

  • to unsubscribe from mailing lists

  • to delete your data


Email: [email protected]


Tracking & Cookies Data /Policy


We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: Session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

You can instruct you browser to refuse all cookies or to indicate when a cookie is being sent.

However if you do not accept cookies,you may not be able to use some parts of our website.

MiCam Namibia CC uses the following cookies on our website for the following purpose:

  • We use the information that we collect from you to provide our service to you.

  • To provide information to you that you request from us relating to our products and services

  • To provide information to you relating to other products that may be of interest to you

  • inform you of any changes to our website ,services or goods and products.

  • We use Security Cookies for security purposes.

If you have previously purchased goods from us we may provide, to you, details of similar goods or Services, or other goods and services that you may be interested in.


Strictly Necessary Cookies


These cookies enable services you have specifically asked for. For those type of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing cannot be provided.


(Other) Third Party Cookies


On occasions, we include links to third-parties on this website. Where we provide a link it does not mean that we endorse or approve that sites policy towards visitor privacy. You should review their privacy policy before sending any personal data.


Refusing Cookies


Most browsers allow you to refuse to accept cookies. In Internet Explorer , you can refuse all cookies by clicking “Tools”, “Internet Options”,” Privacy”, and selecting “Block all Cookies” using the sliding selector. In Firefox, you can adjust your cookies settings by clicking “Tools”,”Options” and “Privacy”. Blocking Cookies will have a negative impact upon usability of some websites.


Your Consent


By using our website you consent to our websites Privacy/Cookies policy.


Changes to this Privacy/Cookies Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes.