Terms of Purchase

Currency & VAT ( Value Added Tax)

All prices on our website are quoted in Namibian Dollar (N$) and include VAT at a rate of 15%.

All prices shown on our website are inclusive of VAT.

Customers who are not resident in Namibia are welcome to use this website in accordance with these Terms and Conditions to make online purchases provided that the delivery address is in Namibia.

Payments Options Accepted & Conditions

Credit and Debit card payments through online banking. Payments may be made by EFT

or Bank Transfer into the MiCam Namibia CC account. Banking details are provided when placing an order. In Windhoek a COD ( Cash on Delivery) is also accepted. To purchase products on the MiCam Namibia CC you must be over the age of18 ( eighteen) and have access to electronic banking in order to make payment via VCS or EFT.

The following conditions apply:

·         Micam Namibia CC accepts payments from Master/ Visa Credit Cards only.

          We do not accept Diners or American Express (Amex) Cards.

·         As a protection against fraud MiCam Namibia CC reserves the right to request ID Documents Credit card billing statements and photocopies of any credit card used to make a purchases with MiCam Namibia Camera + Accessories CC. We do reserve the right to refuse to ship orders to customers refusing to make such information available or whose information is suspicious anyway.

·         With EFT and Bank transfers, orders will only be dispatched once payment reflects in our bank account.

·         We do not take electronic proof of payment as a guarantee of payment.

·         Orders have to be paid in full before we do place an order with our suppliers.

·         If the customer credits money to the incorrect bank account number and the correct

number was provided to the customer by MiCam Namibia Cameras+ Accessories CC

we will not accept any responsibility for correcting payment and goods will not be dispatched by us until we have received the payment in full.

Refund and Exchange

MiCam Namibia Cameras + Accessories CC DOES NOT exchange or refund any products purchased from this website.

Any communication entered into in respect of suitability or specifications purchase of any product whether telephonically or by any other method are to be merely a suggestion and not advice on the product purchased. No refunds or exchanges will be entered in to by us on the basis of “incorrect advice“. It is the responsibility of the customer to ensure that the product purchased is suitable for their needs and requirements prior to purchasing the product. Product information can be researched on both our site and the relevant brand websites on the internet.

Guarantee

All products sold by MiCam Namibia Cameras+Accessories CC are covered by a minimum of a one year guarantee starting from the date of purchase to protect you against manufacturing defect only. MiCam Namibia CC will only handle guarantees for products sold through MiCam Namibia CC. You shall be required to produce the original invoice/ credit card /debit card slip as proof of purchase a copy of which is available from ourselves.

Where the product is found to be defective, the manufacturer /supplier, shall at its sole discretion;

·         repair the failed, unsafe or defective product

·         replace the failed, unsafe or defective products

·         MiCam Namibia CC is under no obligation to credit/refund/exchange products as your remedy lies with the supplier or manufacturer.

The following are not regarded as guarantee defects:

·         faults resulting from normal wear and tear

·         damage arising from negligence, user abuse or incorrect usage of the product

·         damage arising from unauthorized alterations to the products

·         damage arising from electrical surges or sea air corrosion/heat/sand

·         damage arising from a failure to adequately care for the product

Product Sales/Stock Availability

This is an online shop. Most of the items presented on this website, we have to order from our suppliers. Subject to availability and confirmation of payment delivery time can take up to 5-7 days from suppliers to arrive in Windhoek.

MiCam Namibia CC shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However should we be unable to fulfill any order placed by you as advertised price due to stock having sold out, we will notify you. MiCam Namibia CC shall only be liable to refund moneys where it is unable to fulfil orders at advertised prices.

If some products, that are not in stock with my suppliers, and they need to be imported by them, these products are subject to exchange rate fluctuations. These prices are not fixed and will be calculated the time delivered to us.

Products that are on back order and where goods are advertised as having an estimated delivery time MiCam Namibia CC is not responsible for delays on these estimates.

These estimates are merely guidelines and may shift with stock availability and supplier scheduling.

By placing an order you agree not to hold Micam Namibia CC liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within estimated time frame.

Delivery

There is a free delivery on purchases done through MiCam Namibia CC in Windhoek.

Included in this delivery is a free introduction of your purchase of 25 min. The introduction

will only be done on the day of delivery.

All other deliveries outside Windhoek, in Namibia, will be done with Nampost courier or courier of your choice.

All courier fees are to be paid by customer, and are not included in the prices shown on our website.

Colours

We have made every effort to display as accurately as possible the colours of the products that appear on the site. As the actual colors you see will depend on your computers monitor, we cannot guarantee however that the monitor's display of any colour will be accurate.

Goods delivered may differ to the product images presented on this site.

Pricing

Subject to availability, the price shown on our website for products, is the price you pay for, on the date that you order and pay such products.

Special promotions may be subject to certain conditions from supplier, including stock availability and limited stock offer stipulations.

Special deals and offers on this site are only valid for so long as they are displayed on this site, unless expressly stated otherwise.

MiCam Namibia CC reserves the right, without prior notice, to discontinue or change pricing or specifications on products and services offered on this site without incurring any liability whatsoever.

Pricing Errors

Whilst all precautions and efforts are taken to do our best, to ensure prices on product(s) stated on this website are accurate or where information on product(s) is inaccurate, MiCam Namibia CC will not be held bound by incorrect Price(s) in cases where such error(s) occur.

In the event such a pricing error occurs MiCam Namibia CC reserves the right not to provide you with the affected product(s) at such incorrect price.